Unable to access Plesk or add domain: Specified column "updateTime" is not in th

[mahesh]

Question:Unable to access Plesk or add domain: Specified column "updateTime" is not in the row

Symptoms

• Plesk interface is not accessible with the following error message in a web-browser:

Server Error
500 Zend_Db_Table_Row_Exception
Specified column "updateTime" is not in the row
Type Zend_Db_Table_Row_Exception
Message Specified column "updateTime" is not in the row
File Abstract.php
Line 197

• Domain cannot be added with the same error.

Cause
Plesk database inconsistency.

Resolution
1.Connect to the Plesk server via SSH/RDP.

2.Create a backup for psa database.

3.Repair the Plesk database:

Code Select Expand

#plesk repair db -y
4.Check the Plesk interface.

If it is not accessible after repairing the database, run the command:

Code Select Expand

#plesk repair installation