Backup can not be created in Plesk: "Document is empty, line 1, column 1 (, line

[Administrator]

Symptoms

Document is empty, line 1, column 1 (, line 1)

None (line 0)

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Cause
Product issue:

#PPPM-13765 "Backing up can no longer fail with the 'Document is empty, line 1, column 1 (, line 1)' and 'None (line 0)' error."
Resolution
Connect to the server via SSH.

Download the file attached to this article:

Code Select Expand

#wget https://plesk.zendesk.com/hc/article_attachments/9055030644242/pmmcli