No sound and bluetooth in my new notebook ROG-Strix-G713PI-G713PI. Need help

Started by kalpana, Oct 17, 2023, 03:50 AM

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kalpana

Dear nice community here,
I am using ubuntu 22.04 for dual boot as there is no sound and Bluetooth in my notebook model ROG-Strix-G713PI-G713PI. Everything works fine in windows boot system but wehn I use ubuntu the bluetooth and sound does not work. I have worked so many stuffs from google, youtube and chatGPT but nothing works. The does not work totally and even the audio port does not work. But as I mentioned, everything works totally fine in windows(The Bluetooth and sound, audio jack). Could anyone please give any solutions: It would be really helpful for me. If you need any further info about this issue then please feel free to ask me and I will be happy to assist.
Kind regards,
Bishwajit Karmaker

uname -r
6.2.0-34-generic


lsusb
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 002: ID 0b05:19b6 ASUSTek Computer, Inc. N-KEY Device
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 062a:4c01 MosArt Semiconductor Corp. 2,4Ghz Wireless Transceiver [for Delux M618 Plus Wireless Vertical Mouse]
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 0489:e0f6 Foxconn / Hon Hai Wireless_Device
Bus 003 Device 002: ID 13d3:5458 IMC Networks USB2.0 HD UVC WebCam
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 17e9:4307 DisplayLink USB 3.0 Dual Video Dock
Bus 002 Device 002: ID 2109:0817 VIA Labs, Inc. USB3.0 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 003: ID 062a:4c01 MosArt Semiconductor Corp. 2,4Ghz Wireless Transceiver [for Delux M618 Plus Wireless Vertical Mouse]
Bus 001 Device 002: ID 2109:2817 VIA Labs, Inc. USB2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14d8
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14d9
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:01.6 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:01.7 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14db
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14da
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14dd
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14dd
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e7
01:00.0 VGA compatible controller: NVIDIA Corporation Device 2860 (rev a1)
01:00.1 Audio device: NVIDIA Corporation Device 22bd (rev a1)
02:00.0 Non-Volatile memory controller: Micron Technology Inc Device 5413 (rev 03)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
04:00.0 Network controller: MEDIATEK Corp. Device 0616
05:00.0 PCI bridge: ASMedia Technology Inc. Device 242a (rev 01)
06:02.0 PCI bridge: ASMedia Technology Inc. Device 242b (rev 01)
07:00.0 USB controller: ASMedia Technology Inc. Device 242c (rev 01)
08:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 164e (rev d8)
08:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] VanGogh PSP/CCP
08:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b6
08:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b7
08:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 62)
08:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
09:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b8



aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Dock [USB 3.0 Dual Video Dock], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0



sudo dmesg | grep -i bluetooth
[ 3.361169] Bluetooth: Core ver 2.22
[ 3.361199] NET: Registered PF_BLUETOOTH protocol family
[ 3.361201] Bluetooth: HCI device and connection manager initialized
[ 3.361208] Bluetooth: HCI socket layer initialized
[ 3.361212] Bluetooth: L2CAP socket layer initialized
[ 3.361219] Bluetooth: SCO socket layer initialized
[ 4.824455] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 4.824458] Bluetooth: BNEP filters: protocol multicast
[ 4.824462] Bluetooth: BNEP socket layer initialized
[ 5.416307] Bluetooth: hci0: Opcode 0x c03 failed: -110