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New battery not charging

Started by kalpana, Oct 11, 2023, 04:32 AM

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kalpana

My machine: HP Probook 6560b with actual BIOS. Till now I used Windows 10 64 bit with original 11 years old battery from HP.

Now I switched to Kubuntu 23.04 (in dualboot with Win10). I didnt know if it is just coincidence, but in this moment my battery died (which had still good capacity and was working well, so it was surprise). Windows and Linux wrote "critical error".

Then I bought new unofficial cheap battery, but sufficient according to user ratings in the shop. It came about 40 percent charged from the shop. I used it and it was written "charging" or "not charging" and then I had to connect the cable few more times to get "charging".. BUT - even there is writen "charging", battery is not charging and percentage is not growing.

in the mean time my Windows shut down badly due to 0% battery so i would have to repair it with installation media which i don't have.. so i can't even test the behavior back in Windows..

Cable looks the same condition as before, so for me it looks that it is not issue of cable or adapter. But I have no other device with which I can confirm it.

Now my opinion is that maybe I have incorrect driver for Linux for battery management? But I ddint find how to try to update. Or any other ideas how to proceed, what to verify and how? Thank you very much.

Code:
palu@palu-HP-ProBook-6560b:~/Desktop/hp$ upower -i /org/freedesktop/UPower/devices/battery_BAT0
  native-path:          BAT0
  vendor:               Hewlett-Packard
  model:                Primary
  serial:               00273 2022/12/01
  power supply:         yes
  updated:              Út 3. října 2023, 15:21:11 (8 seconds ago)
  has history:          yes
  has statistics:       yes
  battery
    present:             yes
    rechargeable:        yes
    state:               charging
    warning-level:       none
    energy:              0,7659 Wh
    energy-empty:        0 Wh
    energy-full:         45,3213 Wh
    energy-full-design:  45,3213 Wh
    energy-rate:         0 W
    voltage:             7,291 V
    charge-cycles:       N/A
    percentage:          1%
    capacity:            100%
    technology:          lithium-ion
    icon-name:          'battery-caution-charging-symbolic'

Code:

palu@palu-HP-ProBook-6560b:~/Desktop/hp$ acpi -V
Battery 0: Charging, 1%, charging at zero rate - will never fully charge.
Battery 0: design capacity 4083 mAh, last full capacity 4083 mAh = 100%
Adapter 0: on-line
Thermal 0: ok, 25.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 0: trip point 1 switches to mode passive at temperature 55.0 degrees C
Thermal 1: ok, 53.0 degrees C
Thermal 1: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 1: trip point 1 switches to mode passive at temperature 108.0 degrees C
Thermal 2: ok, 48.0 degrees C
Thermal 2: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 3: ok, 0.0 degrees C
Thermal 3: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 4: ok, 60.0 degrees C
Thermal 4: trip point 0 switches to mode critical at temperature 128.0 degrees C
Thermal 4: trip point 1 switches to mode hot at temperature 99.0 degrees C
Thermal 5: ok, 44.0 degrees C
Thermal 5: trip point 0 switches to mode critical at temperature 128.0 degrees C
Cooling 0: Processor 0 of 7
Cooling 1: x86_pkg_temp no state information available
Cooling 2: Processor 0 of 7
Cooling 3: Processor 0 of 7
Cooling 4: intel_powerclamp no state information available
Cooling 5: Processor 0 of 7