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New Ubuntu 20 install on DELL AIO desktop - video problems

Started by mahesh, Oct 06, 2023, 07:40 AM

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mahesh

Hey Everyone,

I'm new to the forum and I just installed Ubuntu 20 on my old desktop computer. I'm using Dell all-in-one hardware. I tried figuring this out on my own first... so here's the problem and here's what I've done to try to fix it:

When I login to Ubuntu my display is blurry and (for lack of a better description) it vibrates. I set up the hardware as a dual boot with a Windows 10 partition and the Windows OS is working fine. So this is only on the Ubuntu side.

Some of the troubleshooting recommendations I've tried included:


  • Using Wayland at the login screen -- didn't help... still fuzzy
  • Use "sudo ubuntu-drivers autoinstall" -- also didn't seem to help
  • Open Software & Updates and look under the "additional drivers" tab -- there are no drivers there to select
  • Add the ppa:ubuntu-x-swat/updates repository and then apt get && upgrade -- didn't help
  • Search the manufacturer's website for drivers -- apparently there was an intel graphics update tool for this
hardware but it's gone now


Here's the hardware information from lshw:

*-display
description: VGA compatible controller
product: Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:35 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64) memory:c0000-dffff

And now for the interesting part (and for my question):

In my troubleshooting I navigated through GRUB to the "advanced options" section where I booted Ubuntu with the Linux 5.8.0-43-generic kernel and the video works perfectly! So, what is the difference between this environment and the default boot environment? I've also booted to Ubuntu's Linux 5.11.0-34-generic kernel and get the same vibrating fuzziness.

I'm just not sure what's different between these 2 environments or what to change. Any suggestions?

Thanks for your time!