Plesk error: Template processing failed. TemplateException

[Suhitha]

Question: Plesk error: Template processing failed. TemplateException


Applicable to:

• Plesk for Linux

Symptoms

The following error is shown in Plesk GUI:

New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhostIpDefault.php,
error = TemplateException:
...


Cause

Corrupted or invalid Custom Template configuration file.


Resolution

Warning: Reconfiguration of web server configurations implies downtime, which depends on the number of domains.

1.Connect to the server via SSH

2.Create a backup of /usr/local/psa/admin/conf/templates/custom/domain/domainVirtualHost.php using the following command:

# mv /usr/local/psa/admin/conf/templates/custom/domain/domainVirtualHost.php{,.backup}

3.Rebuild web server configuration by using Plesk Webserver Configuration Troubleshooter in Plesk GUI

4.If the issue persists, move all the custom templates:

# mv /usr/local/psa/admin/conf/templates/custom{,.old}

5.Delete information about failed configuration:

# plesk db "delete from Configurations where status='error'"

6.Rebuild web server configuration by using Plesk Webserver Configuration Troubleshooter in Plesk GUI