Domain hosted on a Plesk server shows default web server page after IP for the

[Suhitha]

Question: Domain hosted on a Plesk server shows default web server page after IP for the domain was changed


Symptoms

• Domain's IP address was changed to 203.0.113.3 from 203.0.113.2
• The domain shows Web Server Default page, default Apache page, default website for IP, or a blank page.
• If the new IP and domain name are added to the local system's "hosts" file, correct content is displayed.

Cause

Domain resolves to the old IP address globally:

c:\>nslookup example.com 8.8.8.8
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Non-authoritative answer:
Name: example.com
Addresses: 203.0.113.2

# dig +short example.com @8.8.8.8
203.0.113.2



Domain resolves to the old IP address globally due to the DNS cache.


Resolution

Wait until the new values are propagated globally. It might take up to 48 hours.