Site on Plesk shows Apache default page: no index file

[Suhitha]

Question: Site on Plesk shows Apache default page: no index file


Applicable to:

• Plesk for Linux

Symptoms

• The site shows Apache default page

The following error appears when opening a website:

Code Select Expand

403 Forbidden by nginx

• The output of the following command is empty:

ls -l /var/www/vhosts/example.com/httpdocs/ | grep index


Cause

There is no index file in the Document Root of the domain, or the expected file has a typo in the name.


Resolution

1.Log in to Plesk.

2.Go to Domains > example.com > Dashboard tab > Files and check if there is an index file of the website.

3.Create index file in the document root directory with required content or specify custom index file under Domains > example.com > Hosting & DNS > Apache & nginx > Common Apache settings > Index files for the existing one to be recognized.

Alternatively, specify the document root under Domains > example.com > Hosting & DNS > Hosting to point to the directory that contains the index file.