FTP connection to the Plesk server fails: unable to read configuration file '/et

[senthil]

Applicable to:

• Plesk for Linux

Symptoms

• When connecting to the Plesk server via FTP using an FTP client, connection fails with one of the following
  error messages:
  
  Code Select Expand
  Status: Connecting to 203.0.113.2:21...
Status: Connection established, waiting for welcome message...
Error: Connection closed by server
Error: Could not connect to server
  Code Select Expand
  421 Service not available, remote server has closed connection.
• Service status of xinetd shows the following error message:
  
  Code Select Expand
  # systemctl status xinetd
...
proftpd[22000]: fatal: unable to read configuration file '/etc/proftpd.conf': No
such file or directory

Cause

Main configuration file /etc/proftpd.conf is missing:

Code Select Expand

# ls -l /etc/proftpd.conf
ls: cannot access '/etc/proftpd.conf': No such file or directory
Resolution

• Connect to the Plesk server via SSH.
• Copy proftpd.conf configuration from a sample:
  
  Code Select Expand
  # cp -p /etc/proftpd/proftpd.conf /etc/proftpd.confNote: If this file is absent, copy it from from a working Plesk server using the same
  operating system and OS version.
• Restart the xinetd service:
  
  Code Select Expand
  # systemctl restart xinetd