Websites are unavailable in Plesk: 502 Bad Gateway - SSL: error:1408F10B:SSL

Started by Suhitha, Sep 09, 2025, 08:09 AM

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Suhitha

Question: Websites are unavailable in Plesk: 502 Bad Gateway - SSL: error:1408F10B:SSL routines:ssl3_get_record:wrong version number


Symptoms

  • All domains are unaccessible with the error:

502 Bad Gateway
  • The following error can be found at domain's nginx error log

/var/www/vhosts/<domain_name>/logs/proxy_error_log:

[error] 3755#0: *2278 SSL_do_handshake() failed (SSL: error:1408F10B:SSL routines:ssl3_get_record:wrong version number) while SSL handshaking to upstream, client: 203.0.113.4, server: www.example.com, request: "GET / HTTP/2.0", upstream: "https://203.0.113.2:7081/", host: "www.example.com"

  • Nginx, Apache, MySQL services are up and running.

  • Plesk [color=brown]nginxmng[/color] utility shows that nginx is [color=brown]Disabled[/color]:

#plesk sbin nginxmng -s
Disabled


Cause

Unclear


Resolution

1.Connect to the server via SSH

2.Enable Nginx by running the following Plesk command:

# plesk sbin nginxmng -e