Unable to rename the domain: A virtual directory with the specified name

[mahesh]

Symptoms
Renaming a domain in Plesk fails with the following error:

Error: Unable to rename the domain: A virtual directory with the specified name already exists.

Cause
The directory chosen as a Docroot for the domain already exists.

Resolution
1.Log into Plesk

2.Rename the folder with the same name in the Home directory in Subscriptions > example.com > File Manager:

Alternatively, set another unique name for document root of the new domain.

Additional steps for Plesk on Linux

1.Connect to the server via SSH

2.Rename the folder with same name at /var/www/vhosts/system/ with the following command:

Code Select Expand

#mv /var/www/vhosts/system/rename.example.com/ /var/www/vhosts/system/rename.example.com_renamed/