Unable to open the Subscriptions page in Plesk:

Started by mahesh, Dec 23, 2023, 05:20 AM

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mahesh

Question:
Unable to open the Subscriptions page in Plesk: Call to a member function getDescription() on null
Symptoms
  • On an attempt to open the Subscriptions menu via Plesk the following error appears:
QuoteError: Call to a member function getDescription() on null (Subscriptions.php:231)
  • When logged in as a customer, the WordPress menu is missing:

Cause
The issue was confirmed as a bug with ID EXTWPTOOLK-10567. The fix is available in WP Toolkit version 6.2.4

Resolution
Update WordPress Toolkit to the latest version by following the instructions here.