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Dell XPS 9730 - Realtek ALC711-CG - No Sound

Started by kalpana, Oct 16, 2023, 04:00 AM

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kalpana

Hello,
I've been attempting to get my audio working for about a week now, and nothing seems to do the trick. Nothing is muted, and it is currently showing me 3 audio options under PulseAudio Volume Control, and none of them are working: :
sof-hda-dsp Pro
sof-hda-dsp Pro 2
sof-hda-dsp Pro 3

From everything I can find on the subject, it looks like maybe it's impossible to get audio on this laptop?
I've tried this tutorial https://blog.fts.scot/2020/07/04/del...king-on-linux/ amongst many others, and always run nto a snag. On this one, I can't utilize dkms.

Thank you for any help! I'd LOVE to get Linux up on this computer.


Here's my lspci -v
Code:

0000:00:00.0 Host bridge: Intel Corporation Device a706
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IOMMU group 1
        Capabilities: <access denied>

0000:00:01.0 PCI bridge: Intel Corporation Device a70d (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 122, IOMMU group 2
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        I/O behind bridge: 3000-3fff [size=4K] [16-bit]
        Memory behind bridge: ab000000-abffffff [size=16M] [32-bit]
        Prefetchable memory behind bridge: 6000000000-6201ffffff [size=8224M] [32-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:02.0 VGA compatible controller: Intel Corporation Raptor Lake-P [Iris Xe Graphics] (rev 04) (prog-if 0
0 [VGA controller])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 202, IOMMU group 0
        Memory at 628e000000 (64-bit, non-prefetchable) [size=16M]
        Memory at 4000000000 (64-bit, prefetchable) [size=256M]
        I/O ports at 4000 [size=64]
        Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
        Capabilities: <access denied>
        Kernel driver in use: i915
        Kernel modules: i915

0000:00:04.0 Signal processing controller: Intel Corporation Device a71d
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 220, IOMMU group 3
        Memory at 628f280000 (64-bit, non-prefetchable) [size=128K]
        Capabilities: <access denied>
        Kernel driver in use: proc_thermal_pci
        Kernel modules: processor_thermal_device_pci

0000:00:06.0 System peripheral: Intel Corporation RST VMD Managed Controller
        Flags: fast devsel, IOMMU group 4

0000:00:07.0 PCI bridge: Intel Corporation Device a76e (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 123, IOMMU group 5
        Bus: primary=00, secondary=02, subordinate=2b, sec-latency=0
        I/O behind bridge: 5000-5fff [size=4K] [16-bit]
        Memory behind bridge: 9e000000-aa1fffff [size=194M] [32-bit]
        Prefetchable memory behind bridge: 6210000000-622bffffff [size=448M] [32-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:07.1 PCI bridge: Intel Corporation Device a73f (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 124, IOMMU group 6
        Bus: primary=00, secondary=2c, subordinate=55, sec-latency=0
        I/O behind bridge: 6000-6fff [size=4K] [16-bit]
        Memory behind bridge: 90000000-9c1fffff [size=194M] [32-bit]
        Prefetchable memory behind bridge: 6230000000-624bffffff [size=448M] [32-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:07.2 PCI bridge: Intel Corporation Device a72f (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 125, IOMMU group 7
        Bus: primary=00, secondary=56, subordinate=7f, sec-latency=0
        I/O behind bridge: 7000-7fff [size=4K] [16-bit]
        Memory behind bridge: 82000000-8e1fffff [size=194M] [32-bit]
        Prefetchable memory behind bridge: 6250000000-626bffffff [size=448M] [32-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:07.3 PCI bridge: Intel Corporation Device a71f (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 126, IOMMU group 8
        Bus: primary=00, secondary=80, subordinate=a9, sec-latency=0
        I/O behind bridge: 8000-8fff [size=4K] [16-bit]
        Memory behind bridge: 74000000-801fffff [size=194M] [32-bit]
        Prefetchable memory behind bridge: 6270000000-628bffffff [size=448M] [32-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:08.0 System peripheral: Intel Corporation Device a74f
        Subsystem: Dell Device 0bda
        Flags: fast devsel, IRQ 255, IOMMU group 9
        Memory at 628f2f3000 (64-bit, non-prefetchable) [disabled] [size=4K]
        Capabilities: <access denied>

0000:00:0a.0 Signal processing controller: Intel Corporation Device a77d (rev 01)
        Subsystem: Dell Device 0bda
        Flags: fast devsel, IOMMU group 10
        Memory at 628f2d0000 (64-bit, non-prefetchable) [size=32K]
        Capabilities: <access denied>
        Kernel driver in use: intel_vsec
        Kernel modules: intel_vsec

0000:00:0d.0 USB controller: Intel Corporation Device a71e (prog-if 30 [XHCI])
        Subsystem: Dell Device 0bda
        Flags: bus master, medium devsel, latency 0, IRQ 148, IOMMU group 11
        Memory at 628f2c0000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: xhci_hcd
        Kernel modules: xhci_pci

0000:00:0d.2 USB controller: Intel Corporation Device a73e (prog-if 40 [USB4 Host Interface])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 11
        Memory at 628f240000 (64-bit, non-prefetchable) [size=256K]
        Memory at 628f2f2000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: thunderbolt
        Kernel modules: thunderbolt

0000:00:0d.3 USB controller: Intel Corporation Device a76d (prog-if 40 [USB4 Host Interface])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 11
        Memory at 628f200000 (64-bit, non-prefetchable) [size=256K]
        Memory at 628f2f1000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: thunderbolt
        Kernel modules: thunderbolt

0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller Intel Corpor
ation
        Subsystem: Dell Volume Management Device NVMe RAID Controller Intel Corporation
        Flags: bus master, fast devsel, latency 0, IOMMU group 12
        Memory at 628c000000 (64-bit, non-prefetchable) [size=32M]
        Memory at 72000000 (32-bit, non-prefetchable) [size=32M]
        Memory at 628f100000 (64-bit, non-prefetchable) [size=1M]
        Capabilities: <access denied>
        Kernel driver in use: vmd
        Kernel modules: vmd, ahci

0000:00:12.0 Serial controller: Intel Corporation Alder Lake-P Integrated Sensor Hub (rev 01) (prog-if 00 [825
0])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 26, IOMMU group 13
        Memory at 628f2b0000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: intel_ish_ipc
        Kernel modules: intel_ish_ipc

0000:00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01) (prog-if 3
0 [XHCI])
        Subsystem: Dell Alder Lake PCH USB 3.2 xHCI Host Controller
        Flags: medium devsel, IRQ 149, IOMMU group 14
        Memory at 628f2a0000 (64-bit, non-prefetchable) [size=64K]
        Capabilities: <access denied>
        Kernel driver in use: xhci_hcd
        Kernel modules: xhci_pci

0000:00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
        Subsystem: Dell Alder Lake PCH Shared SRAM
        Flags: fast devsel, IOMMU group 14
        Memory at 628f2e8000 (64-bit, non-prefetchable) [disabled] [size=16K]
        Memory at 628f2f0000 (64-bit, non-prefetchable) [disabled] [size=4K]
        Capabilities: <access denied>

0000:00:14.3 Network controller: Intel Corporation Device 51f1 (rev 01)
        Subsystem: Intel Corporation Device 4090
        Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 15
        Memory at 628f2e4000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi

0000:00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
        Subsystem: Dell Alder Lake PCH Serial IO I2C Controller
        Flags: bus master, fast devsel, latency 0, IRQ 27, IOMMU group 16
        Memory at 4017000000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: intel-lpss
        Kernel modules: intel_lpss_pci

0000:00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
        Subsystem: Dell Alder Lake PCH Serial IO I2C Controller
        Flags: bus master, fast devsel, latency 0, IRQ 40, IOMMU group 16
        Memory at 4017001000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: intel-lpss
        Kernel modules: intel_lpss_pci

0000:00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
        Subsystem: Dell Alder Lake PCH HECI Controller
        Flags: bus master, fast devsel, latency 0, IRQ 203, IOMMU group 17
        Memory at 628f2ed000 (64-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: mei_me
        Kernel modules: mei_me

0000:00:1c.0 PCI bridge: Intel Corporation Device 51bb (rev 01) (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 127, IOMMU group 18
        Bus: primary=00, secondary=aa, subordinate=aa, sec-latency=0
        I/O behind bridge: [disabled] [16-bit]
        Memory behind bridge: ac000000-ac0fffff [size=1M] [32-bit]
        Prefetchable memory behind bridge: [disabled] [64-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

0000:00:1f.0 ISA bridge: Intel Corporation Device 519d (rev 01)
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IOMMU group 19

0000:00:1f.3 Multimedia audio controller: Intel Corporation Device 51ca (rev 01)
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 64, IRQ 223, IOMMU group 19
        Memory at 628f2e0000 (64-bit, non-prefetchable) [size=16K]
        Memory at 628f000000 (64-bit, non-prefetchable) [size=1M]
        Capabilities: <access denied>
        Kernel driver in use: sof-audio-pci-intel-tgl
        Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

0000:00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
        Subsystem: Dell Alder Lake PCH-P SMBus Host Controller
        Flags: medium devsel, IRQ 16, IOMMU group 19
        Memory at 628f2ec000 (64-bit, non-prefetchable) [size=256]
        I/O ports at efa0 [size=32]
        Kernel driver in use: i801_smbus
        Kernel modules: i2c_i801

0000:00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
        Subsystem: Dell Alder Lake-P PCH SPI Controller
        Flags: fast devsel, IOMMU group 19
        Memory at 70800000 (32-bit, non-prefetchable) [size=4K]
        Kernel driver in use: intel-spi
        Kernel modules: spi_intel_pci

0000:01:00.0 3D controller: NVIDIA Corporation AD106M [GeForce RTX 4070 Max-Q / Mobile] (rev a1)
        Subsystem: Dell GN21-X6
        Flags: bus master, fast devsel, latency 0, IRQ 16, IOMMU group 20
        Memory at ab000000 (32-bit, non-prefetchable) [size=16M]
        Memory at 6000000000 (64-bit, prefetchable) [size=8G]
        Memory at 6200000000 (64-bit, prefetchable) [size=32M]
        I/O ports at 3000 [size=128]
        Expansion ROM at <ignored> [disabled]
        Capabilities: <access denied>
        Kernel modules: nvidiafb, nouveau

0000:aa:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5260 PCI Express Card Reader (rev 01)
        Subsystem: Dell RTS5260 PCI Express Card Reader
        Flags: bus master, fast devsel, latency 0, IRQ 128, IOMMU group 21
        Memory at ac000000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: <access denied>
        Kernel driver in use: rtsx_pci
        Kernel modules: rtsx_pci

10000:e0:06.0 PCI bridge: Intel Corporation Device a74d (prog-if 00 [Normal decode])
        Subsystem: Dell Device 0bda
        Flags: bus master, fast devsel, latency 0, IRQ 166, IOMMU group 12
        Bus: primary=00, secondary=e1, subordinate=e1, sec-latency=0
        I/O behind bridge: [disabled] [16-bit]
        Memory behind bridge: 72000000-720fffff [size=1M] [32-bit]
        Prefetchable memory behind bridge: [disabled] [64-bit]
        Capabilities: <access denied>
        Kernel driver in use: pcieport

10000:e1:00.0 Non-Volatile memory controller: SK hynix Platinum P41 NVMe Solid State Drive 2TB (prog-if 02 [NV
M Express])
        Subsystem: SK hynix Platinum P41 NVMe Solid State Drive 2TB
        Flags: bus master, fast devsel, latency 0, IRQ -2147483648, NUMA node 0, IOMMU group 12
        Memory at 72000000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>
        Kernel driver in use: nvme
        Kernel modules: nvme

Here's my aplay -l
Code:

**** List of PLAYBACK Hardware Devices ****
card 0: sofhdadsp [sof-hda-dsp], device 1: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 2: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

sudo lshw -c sound | grep driver=
Code:

    configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
       configuration: driver=sof-audio-pci-intel-tgl latency=64

lsmod | grep snd
Code:

snd_seq_dummy          16384  0
snd_hrtimer            16384  1
snd_soc_skl_hda_dsp    28672  1
snd_soc_intel_hda_dsp_common    20480  1 snd_soc_skl_hda_dsp
snd_sof_probes         20480  0
snd_soc_hdac_hdmi      45056  1 snd_soc_skl_hda_dsp
snd_soc_rt711_sdca     57344  0
snd_soc_rt715_sdca     49152  0
snd_soc_rt1316_sdw     28672  0
regmap_sdw_mbq         16384  2 snd_soc_rt715_sdca,snd_soc_rt711_sdca
snd_hda_codec_hdmi     94208  1
regmap_sdw             16384  3 snd_soc_rt715_sdca,snd_soc_rt1316_sdw,snd_soc_rt711_sdca
snd_soc_dmic           16384  1
snd_sof_pci_intel_tgl    16384  0
snd_sof_intel_hda_common   188416  1 snd_sof_pci_intel_tgl
soundwire_intel        57344  1 snd_sof_intel_hda_common
snd_sof_intel_hda      24576  1 snd_sof_intel_hda_common
snd_sof_pci            24576  2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp     16384  1 snd_sof_intel_hda_common
snd_sof               311296  4 snd_sof_pci,snd_sof_intel_hda_common,snd_sof_probes,snd_sof_intel_hda
snd_sof_utils          20480  1 snd_sof
snd_soc_hdac_hda       24576  1 snd_sof_intel_hda_common
snd_hda_ext_core       36864  4 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match    77824  2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,snd_sof_intel_hda_common
soundwire_bus         110592  8 snd_soc_rt715_sdca,regmap_sdw,snd_soc_rt1316_sdw,regmap_sdw_mbq,soundwire_inte
l,snd_soc_rt711_sdca,soundwire_generic_allocation,soundwire_cadence
snd_soc_core          417792  11 snd_soc_rt715_sdca,snd_soc_rt1316_sdw,soundwire_intel,snd_sof,snd_sof_intel_h
da_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_soc_rt711_sdca,snd_sof_probes,snd_soc_dmic,snd_soc_skl_hda_ds
p
snd_compress           32768  2 snd_soc_core,snd_sof_probes
ac97_bus               16384  1 snd_soc_core
snd_pcm_dmaengine      20480  1 snd_soc_core
snd_hda_intel          61440  0
snd_intel_dspcfg       36864  3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_intel_sdw_acpi     20480  2 snd_sof_intel_hda_common,snd_intel_dspcfg
snd_hda_codec         204800  6 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda
,snd_sof_intel_hda,snd_soc_skl_hda_dsp
snd_hda_core          139264  9 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_
hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hwdep              20480  1 snd_hda_codec
snd_pcm               192512  15 snd_soc_rt715_sdca,snd_hda_codec_hdmi,snd_soc_rt1316_sdw,snd_hda_intel,snd_hd
a_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_rt711_sdca,snd
_soc_core,snd_sof_utils,snd_hda_core,snd_pcm_dmaengine
snd_seq_midi           20480  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            53248  1 snd_seq_midi
snd_seq                94208  9 snd_seq_midi,snd_seq_midi_event,snd_seq_dummy
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer              49152  3 snd_seq,snd_hrtimer,snd_pcm
snd                   135168  17 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_cod
ec,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
soundcore              16384  1 snd