PHP pages on domains in Plesk are downloaded instead of being opened

[Suhitha]

Question: PHP pages on domains in Plesk are downloaded instead of being opened


Applicable to:

• Plesk
• Plesk for Linux
• Plesk for Windows

Symptoms

• WordPress admin dashboard can not be opened for a Plesk domain. The wp-login.php file is being downloaded instead of opening.
• Opening website leads to the index.php being downloaded instead.

Cause

PHP support is disabled for the example.com domain in Domains > example.com > PHP Settings.


Resolution

Enable the PHP Support for the example.com website in one of the following ways:

                                    via Plesk Graphical Interface

1.Log into Plesk.

2.Navigate to Domains > example.com > PHP Settings.

3.Select the PHP Support checkbox and press the OK button:




                                    via Command Line Interface (CLI)

1.Connect to the server via SSH or RDP.

2.For Plesk for Windows, additionally start the Command Prompt.

3.Execute the following command:

Note: change the "example.com" domain in the command below to the correct one

# plesk bin subscription -u example.com -php true