Node.js/Ruby applications do not work if CageFS is enabled for the subscription

Started by Suhitha, Dec 29, 2025, 02:41 AM

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Suhitha

    Question: Node.js/Ruby applications do not work if CageFS is enabled for the subscription user


    Applicable to:

    • Plesk Onyx 17.0 for Linux
    • Plesk Onyx 17.5 for Linux
    • Plesk Onyx 17.8 for Linux
    • Plesk Obsidian for Linux


    Note: This article has the reference to the issue with the fix available:

    • #PPPM-6664 "In Plesk on CloudLinux, Node.js and Ruby applications now work when CageFS is enabled."
    Fixed in:
             
    • Plesk Obsidian Release Candidate 1.0 04 June 2019
    Please consider updating your server:
                   
    • Plesk Upgrade Guide



    Symptoms

    • CloudLinux 6 or 7 is used on the server
    • CageFS is enabled for the subscription's user in Extensions > My Extensions > CageFS > Open
    • HTTP code 500 is returned by the website with the application deployed on it:

    # curl -skIL https://node.example.com/
    HTTP/1.1 500 Internal Server Error
    Server: nginx
    Date: Tue, 23 Apr 2019 04:30:29 GMT
    Status: 500 Internal Server Error

    • The following error can be found on the page on attempt to open it:

    We're sorry, but something went wrong.
    The issue has been logged for investigation. Please try again later.

    Web application could not be started by the Phusion Passenger application server.
    • The following error messages can be found in the Apache Web Server log file /var/log/httpd/error_log, or in nginx log file /var/log/nginx/error.log:

    [ E 2019-07-04 05:05:57.4448 42423/Tb age/Cor/App/Implementation.cpp:221 ]: Could not spawn process for application /var/www/vhosts/example.com/httpdocs: The application process exited prematurely.
    Error ID: 2daff851
    Error details saved to: /tmp/passenger-error-jmYMVA.html

    [ E 2019-07-04 05:05:57.4534 42423/T5 age/Cor/Con/CheckoutSession.cpp:276 ]: [Client 1-1] Cannot checkout session because a spawning error occurred. The identifier of the error is 2daff851. Please see earlier logs for details about the error.

    • Following can be found in /tmp/systemd-private-xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx-httpd.service-XXXXXX/tmp/passenger-error-XXXXXX.html, or /tmp/passenger-error-XXXXXX.html:

    [/list]
    "stdout_and_err" : "Warning: cannot open /tmp/passenger.spawn.XXXXh6sP7q/envdump/user_info for writing\nWarning: cannot open /tmp/passenger.spawn.XXXXh6sP7q/envdump/envvars for writing\nWarning: cannot open /tmp/passenger.spawn.XXXXh6sP7q/envdump/user_info for writing\n
    <...>


    Cause

    Phusion Passenger creates a socket to communicate with Node.js and Ruby applications in /tmp/ directory. This directory is overridden by the private per-user /tmp/ created by CageFS.


    Resolution

    Configure NodeJS to work with CageFS.