HTTP 404 error when accessing ASP.NET application in a Plesk for Windows website

Started by senthil, Oct 17, 2025, 07:10 AM

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senthil

Applicable to:

  • Plesk for Windows

Symptoms

  • A website in Plesk shows this error:
    This example.com page can't be found
    No webpage was found for the web address: https://example.com/
    HTTP ERROR 404
  • The website contains the appropriate files in its document root.

Cause

The website has incorrect entries in its web.config file.

Resolution

As this forms part of website development, contact the website developer to properly configure the web.config
file, according to the application requirements.