Is it required to purchase Plesk technical support subscription per server?

Started by mahesh, Jan 27, 2025, 04:32 AM

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mahesh

Question
  • Is it required to purchase a separate Plesk technical support subscription for each individual server?
  • If I purchase a single support subscription, how many servers would I be able to request support for?
Answer
Plesk Support Subscription enables technical support option specifically for 1 license which is installed to server you wish to get support for.  It is necessary to purchase Plesk technical support subscription for each individual server.

NOTE: Plesk technical support subscription is required for customers who obtained their licenses from a reseller and wish to contact Plesk technical support team directly.