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Cannot rename domain in Plesk: Internal Server Error

Started by mahesh, Dec 12, 2024, 05:54 AM

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mahesh

Symptoms
  • Trying to rename a domain on the Plesk Control Panel returns:
Internal Server Error

  • Updating the domain on the command line returns:
# plesk bin site –u example.com -new_name new.example.com
An error occurred during domain update: Unable to rename the domain:[/li]


exit status 1

  • The following entry is in /var/log/plesk/panel.log:
ERR [panel] Unable to rename the domain: A virtual directory with the specified name already exists.
  • In the %plesk_dir%admin\logs\php_error.log in Plesk for Windows:
(Error code 1)
[2023-02-21 14:53:51] 318352:63f4936fd2b38 ERR [panel.ui] Site example.com already exists

Cause
There's an existing directory with the new domain name already in the /var/www/vhosts/system/ or /var/www/vhosts/ directory.

Resolution
Rename the existing directory:

#mv /var/www/vhosts/system/new.example.com/ /var/www/vhosts/system/new.example.com_renamed/
# mv /var/www/vhosts/new.example.com/ /var/www/vhosts/new.example.com_renamed/