Unable to access Plesk secured by Google Authenticator:

Started by mahesh, Dec 29, 2023, 07:05 AM

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mahesh

Question:
Unable to access Plesk secured by Google Authenticator: "The page isn't redirecting properly" or "ERR_TOO_MANY_REDIRECTS"
Symptoms
  • Plesk license has expired or has been terminated.
  • After a successful login to Plesk, the interface fails to load with one of the following errors:
The page isn't redirecting properly
This page isn't working
203.0.113.2 redirected you too many times.
Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS
  • The URL of the failed page is from the Google Authenticator extension:
https://203.0.113.2:8443/modules/google-authenticator/index.php/index/auth?return=%2Fcp%2Flicense%2F
Cause
This is a Plesk bug with ID PPPM-14096.

Resolution
  • Disable Google Authenticator temporary.
  • Activate Plesk license.
  • Enable Google Authenticator back.