Plesk utilities do not work on a Windows Server: Access is denied

Started by mahesh, Dec 26, 2023, 07:36 AM

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mahesh

Symptoms
  • Windows built-in Administrator was renamed to a different name and does not exist at Computer Management > Local Users and Groups > Users.

  • When restarting any service via Plesk Services Monitor, the operation fails with the following error message in a popup window:
QuoteAccess is denied. (Error code 5) at Unable to connect to pipe \\.\pipe\P_047a9f38-4df5-807f-33791b74c301
    at (Con::ClientOverlappedPipe::create line 503)
    at get shared instance of PleskSrcClient(PleskSrvClient::getInstance line 334)
    at Execute --start-plesk-website(execPleskUtil line 111)
  • When running any Plesk utility in a command prompt, the following error message appears:
c:\>plesk version
Access is denied

Cause
Plesk requires Windows built-in Administrator to work properly.

Resolution
Recreate the Administrator user by renaming it back or creating a new one with all required privileges and groups.