Cobra Forum

Question: Website example.com shows webmail content instead of website content on Plesk server

Applicable to:

• Plesk for Linux

Symptoms

• Website example.com shows webmail content instead of website content.
• example.com is set as  Default site for Plesk IP under Plesk > Tools & Settings > IP Addresses:

(https://pix.cobrasoft.org/images/2025/10/21/1.png)

• Only webmail configuration files are existing for the domain:

Debian/Ubuntu:

# apache2ctl -S | grep example.com
port 7081 namevhost webmail.example.com (/etc/httpd/conf/plesk.conf.d/webmails/example.com_webmail.conf:39)
port 7080 namevhost webmail.example.com (/etc/httpd/conf/plesk.conf.d/webmails/example.com_webmail.conf:5)

RHEL/CentOS:

# find /etc/httpd/ -name "example.com*"
/etc/httpd/conf/plesk.conf.d/webmails/example.com_webmail.conf
/etc/httpd/conf/plesk.conf.d/webmails/example.com_webmail.conf.bak

• Apache access logs are being filled with "plesklog" entries:

# tail /var/www/vhosts/example.com/logs/access_log
plesklog
plesklog
plesklog


Cause

The server.conf file is not specified in the Apache2zz010_psa_httpd.conf file:

Debian/Ubuntu:

# grep server.conf /etc/apache2/conf-enabled/zz010_psa_httpd.conf
#

RHEL/CentOS:

# grep server.conf /etc/httpd/conf.d/zz010_psa_httpd.conf
#


Resolution

                                  Solution via GUI

1.Log into Plesk

2.Open Extensions > My extensions > Webserver configuration troubleshooter select and recreate vhost and webmail configuration files for affected domain example.com


                                  Solution via CLI

1.Connect to the server via SSH.

2.Run the following command:

# plesk sbin httpdmng --reconfigure-server