Print Page - Some pages of a website on Plesk for Windows return 403

Title: Some pages of a website on Plesk for Windows return 403
Post by: Suhitha on Aug 25, 2025, 05:39 AM

Applicable to:

Plesk for Windows

Symptoms

Some content (e.g. images) of the website example.com hosted in Plesk is not shown correctly
In the network tab of a web browser development console (F12) these elements have response code 403.
The detailed error code is 403.502 is shown in the failed requests with enabled Failed Requests Tracing via Domains > example.com > Failed Requests Tracing with the following parameters:

Status codes - 403
Provider - WWW Server

Cause

Code 403.502 - Too many requests from the same client IP; Dynamic IP Restriction limit reached.

Resolution

1.Log in to Plesk

2.Navigate to Domains > example.com > IIS Settings

3.Either disable the option Deny IP addresses based on the number of requests over a period of time or adjust the Maximum number of requests and/or Time period:
(https://pix.cobrasoft.org/images/2025/08/25/mceclip1.png)

Cobra Forum

Plesk Panel => Webserver => Topic started by: Suhitha on Aug 25, 2025, 05:39 AM