Cobra Forum

Plesk Panel => Plesk Service/Interface => Topic started by: senthil on Jun 05, 2025, 02:56 AM

Title: Unable to create A DNS record with underscore in Plesk: The specified domain
Post by: senthil on Jun 05, 2025, 02:56 AM
Symptoms
When adding an A record that includes an underscore symbol '_' in Plesk at Domains >example.com> Hosting &
DNS > DNS Settings
, the following message appears:

The specified domain name is not valid. You need to specify a valid domain name like domain .com

Cause
Underscore characters ("_") are not permitted in non-TXT DNS records created in Plesk. Having one or
more such records in a DNS zone hosted in Plesk causes bind DNS server fail to start.

This behavior will be improved in scope of PPPM-11448 i future produce updates..

Resolution
Underscores can be used with CNAME, SRV, TXT, DS records.

As a workaround, create a CNAME record instead of an A record.