Cobra Forum

Symptoms

• Plesk is installed on a server with CloudLinux operating system.
• Creating a new domain or changing domain's hosting type fails:
  Error: hosting update is failed: vhostmng-content failed: failed to copy file '/var/www/vhosts/.skel/0' to
  '/usr/local/psa/tmp/agent137acd1c2205108da51330c6267b94e9/0'
  
  
• The following error is found in the log file /var/log/plesk/panel.log:
  
  Code Select Expand
  ERR [1] Exception: PHP Warning : symlink(): Permission denied; File:
/usr/local/psa/admin/plib/Service/Agent/Transport/Local/Put.php, Line: 25


Cause
Plesk user psaadm is prevented to create symlinks. Refer to the CloudLinux Documentation for more details.

CloudLinux symlink protection features are not supported by Plesk.

Resolution

• Connect to the server using SSH.
• Open the file /etc/sysctl.conf for editing and disable the options fs.protected_symlinks_create
  and fs.enforce_symlinksifowner:
  
  
  Code Select Expand
  #vi /etc/sysctl.conf
.....
fs.protected_symlinks_create = 0
fs.enforce_symlinksifowner = 0
• Apply the changes:
  
  Code Select Expand
  #sysctl -p