QuestionWebsite hosted in Plesk shows 500 error: Provider cannot be found. It may not be properly installed.
Symptoms
- Website hosted on Plesk does not work:
Internal Server Error 500
The 'Microsoft.Jet.OLEDB.4.0' provider is not registered on the local machine.
HTTP Error 500.0 - ASP.NET Core IIS hosting failure (in-process)
- While accessing website directly from the server shows:
Could not load file or assembly 'XXXXX' or one of its dependencies
Assembly binding logging is turned OFF
- Enabled Failed request tracing shows the following:
Provider cannot be found. It may not be properly installed.
ModuleName IsapiModule
Notification EXECUTE_REQUEST_HANDLER
HttpStatus 500
HttpReason Internal Server Error
The requested resource is in use (0x800700aa)
Cause
32-bit application mode is disabled in application pool settings.
Resolution
1.Log in to Plesk
2.Go to Domains > example.com > Dedicated IIS Application Pool for Website
3.Check the checkbox Enable 32-bit applications and click OK
(https://pix.cobrasoft.org/images/2025/01/17/25.png)