QuestionRoundcube shows a blank page on a Plesk server: Unsupported database driver: in rcube.php
Symptoms
- Roundcube webmail shows a blank page.
- The following error messages is logged in /var/log/httpd/error_log:
[fcgid:warn] [pid 120445] [client 203.0.113.2:51120] mod_fcgid: stderr: PHP Warning: file_put_contents(/usr/share/errors): failed to open stream: Permission denied in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1242
[fcgid:warn] [pid 120445] [client 203.0.113.2:51120] mod_fcgid: stderr: PHP Warning: Configuration error. Unsupported database driver: in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1347Cause
suexec module is not enabled in Apache configuration.
Resolution
1.Log in to Plesk.
2.Go to Tools & Settings > Apache Web Server.
3.Enable suexec module
4.Apply the changes.