Symptoms
- Trying to rename a domain on the Plesk Control Panel returns:
Internal Server Error
- Updating the domain on the command line returns:
# plesk bin site –u example.com -new_name new.example.com
An error occurred during domain update: Unable to rename the domain:[/li]
exit status 1- The following entry is in /var/log/plesk/panel.log:
ERR [panel] Unable to rename the domain: A virtual directory with the specified name already exists.
- In the %plesk_dir%admin\logs\php_error.log in Plesk for Windows:
(Error code 1)
[2023-02-21 14:53:51] 318352:63f4936fd2b38 ERR [panel.ui] Site example.com already existsCause
There's an existing directory with the new domain name already in the /var/www/vhosts/system/ or /var/www/vhosts/ directory.
Resolution
Rename the existing directory:
#mv /var/www/vhosts/system/new.example.com/ /var/www/vhosts/system/new.example.com_renamed/
# mv /var/www/vhosts/new.example.com/ /var/www/vhosts/new.example.com_renamed/