Cobra Forum

Plesk Panel => Plesk Service/Interface => Topic started by: mahesh on Sep 16, 2024, 08:42 AM

Title: Unable to access Plesk: /usr/local/psa/admin/logs/panel.log cannot be opened wit
Post by: mahesh on Sep 16, 2024, 08:42 AM
Symptoms
In an attempt to access Plesk, the process fails with the error below:

ERROR: Zend_Log_Exception
"/usr/local/psa/admin/logs/panel.log" cannot be opened with mode "a"

Cause
Wrong ownerships for the /var/log/plesk/ directory or /var/log/plesk/panel.log file.

Resolution
1.Log into the the server via SSH.

2.Execute the commands below one by one to set proper ownerships for /var/log/plesk/ directory:
#chmod 0750/var/log/plesk/

#chown psaadm:root /var/log/plesk/

3.Run the following commands to set correct ownerships for the /var/log/plesk/panel.log file:

#chmod 0640 /var/log/plesk/panel.log

#chown psaadm:root /var/log/plesk/panel.log