QuestionUnable to activate or suspend a domain in Plesk: Some fields are empty or contain an improper value. ('email' = '')
Applicable to: Plesk for Linux Plesk for Windows
It is not possible to activate/suspend a domain or a Plesk user account due to one of the following error messages:
Error: cObject::update() failed: Some fields are empty or contain an improper value. ('email' = '')
Error: cObject::update() failed: Some fields are empty or contain an improper value. ('displayName' = '', 'name' = '', 'email' = '')
Cause
DNS zone is not configured for the domain or email address is missing from DNS zone configuration.
Resolution
- Connect to the Plesk server via SSH (Linux) or RDP (Windows)
- Create Plesk database backup
- Log in to Plesk
- Restore default DNS settings for the domain at Domains > example.com > DNS Settings > Reset to Default