Question:
Different operations in Plesk fails with error: System error 13: Permission denied
Symptoms
A
- n operation in Plesk interface fails with a Permission denied error:
QuoteUnable to read components configuration from the service node: sh: /usr/local/psa/admin/bin/packagemng: Permission denied
Quoteifmng: execve failed for /usr/local/psa/admin/sbin/ifmng: Permission denied
System error 13: Permission denied
QuoteERROR: Service_Agent_Exception
Unable to execute php_handlers_control: php_handlers_control: execve failed for /usr/local/psa/admin/sbin/php_handlers_control: Permission denied
System error 13: Permission denied
QuoteERROR: PleskUtilException
mailmng-server failed: mailmng-server: execve failed for /usr/local/psa/admin/sbin/mailmng-server: Permission denied
System error 13: Permission denied
QuoteInternal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/example.com/test/@attachments: Permission denied System error 13: Permission denied
Quotelsws_cmd: execve failed for /usr/local/psa/admin/sbin/modules//litespeed/lsws_cmd: Permission denied
QuoteERROR: PleskFatalException: StatInfo->getProductVersion failed: sysinfo failed: sysinfo: execve failed for /usr/local/psa/admin/sbin/sysinfo: Permission denied
- Migration pre-check fails with the following error:
QuoteCOMMAND: '/usr/local/psa/admin/sbin/modules/panel-migrator/plesk-migrator' 'generate-migration-list' '/usr/local/psa/var/modules/panel-migrator/sessions/20171101170413/config.ini' '--migration-list-format=json' '--migration-list-file=/usr/local/psa/var/modules/panel-migrator/sessions/20171101170413/migration-list-raw.json' '--skip-services-checks' '--include-existing-subscriptions' '--async' '--overwrite' '--reload-source-data' EXIT CODE: 126 STDOUT: STDERR: sh: /usr/local/psa/admin/bin/modules/panel-migrator/plesk-migrator: Permission denied
- Plesk license may not be installed/updated with:
The license key is invalid. In order to use Plesk, please obtain and install a new valid license key. The license key is intended only for use with Plesk operating inside the following virtual environments: Virtuozzo containers, VMWare, Microsoft Hyper-V, Xen, KVM, Virtuozzo Server, LXC, Docker.
Cause
Plesk service cannot execute a backend utility or the utility is unable to change some files due to incorrect permissions.
Resolution
1.Connect to the server via SSH.
2.Fix the incorrect permissions/ownership using plesk repair fs:
#plesk repair fs -system