Cobra Forum

Plesk Panel => Plesk Service/Interface => Topic started by: mahesh on Dec 29, 2023, 07:15 AM

Title: Plesk shows 502 Bad Gateway error and service sw-engine is marked as stopped
Post by: mahesh on Dec 29, 2023, 07:15 AM
Symptoms
#service sw-engine status
● sw-engine.service - Startup script for Panel sw-engine
Loaded: loaded (/usr/lib/systemd/system/sw-engine.service; enabled; vendor preset: disabled)
Active: inactive (dead) since Mon 2018-03-26 21:57:49 +07; 5min ago
#systemctl status sw-engine -l
● sw-engine.service - Startup script for Panel sw-engine
Loaded: loaded (/usr/lib/systemd/system/sw-engine.service; enabled; vendor preset: disabled)
Active: activating (auto-restart) (Result: exit-code) since ma 2022-07-11 11:31:10 -3; 2s ago

Cause
sw-engine service is stopped. This may occur if the server has no free disk space, an upgrade attempt was unsuccessful or the service was stopped manually.

Resolution
Free up disk space on the server

Restart Plesk sw-engine service
1.Click Open Repair Kit and log in with Plesk admin credentials.
(https://pix.cobrasoft.org/images/2023/12/21/mceclip1.png)
2.If it was successful, try starting sw-engine service by clicking Restart Processes
(https://pix.cobrasoft.org/images/2023/12/29/mceclip0-5.png)
3.If it was successfully started, click Log In to Plesk button
Using SSH
1.Connect to the server via SSH

2.Start sw-engine service:

#service sw-engine start
Or start psa service:

#service psa start