Question:
Unable to access Plesk secured by Google Authenticator: "The page isn't redirecting properly" or "ERR_TOO_MANY_REDIRECTS"
Symptoms
- Plesk license has expired or has been terminated.
- After a successful login to Plesk, the interface fails to load with one of the following errors:
The page isn't redirecting properly
This page isn't working
203.0.113.2 redirected you too many times.
Try clearing your cookies.ERR_TOO_MANY_REDIRECTS
- The URL of the failed page is from the Google Authenticator extension:
https://203.0.113.2:8443/modules/google-authenticator/index.php/index/auth?return=%2Fcp%2Flicense%2F
Cause
This is a Plesk bug with ID PPPM-14096.
Resolution
- Disable Google Authenticator temporary.
- Activate Plesk license.
- Enable Google Authenticator back.