Question:Unable to access Plesk or add domain: Specified column "updateTime" is not in the row
Symptoms
- Plesk interface is not accessible with the following error message in a web-browser:
QuoteServer Error
500 Zend_Db_Table_Row_Exception
Specified column "updateTime" is not in the row
Type Zend_Db_Table_Row_Exception
Message Specified column "updateTime" is not in the row
File Abstract.php
Line 197
- Domain cannot be added with the same error.
Cause
Plesk database inconsistency.
Resolution
1.Connect to the Plesk server via SSH/RDP.
2.Create a backup for psa database.
3.Repair the Plesk database:
#plesk repair db -y
4.Check the Plesk interface.
If it is not accessible after repairing the database, run the command:
#plesk repair installation