Question:
Some actions can not be performed in Plesk: Task async execution failed: Unable to execute application.
Symptoms
- Unable to export database dump:
QuoteTask async execution failed: Unable to execute application.
- Many actions in Plesk fails with the error below found in %plesk_dir%\admin\logs\php_error.log file:
QuotePHP Warning: Unable to execute long task: Unable to logon user (.\psaadm): (1385) Logon failure: the user has not been granted the requested logon type at this computer.
at LogonUser(.\psaadm)(CClientProfile::logon line 126)
at Plesk impersonation(PipeServer::ServerThread::runAs line 715)
at (zif_long_task_exec line 1356) in C:\Program Files (x86)\Plesk\admin\plib\Task\Executor\Async.php on line 30
ERR [panel] Task async execution failed: Unable to execute application.
QuotePHP Warning: Unable to execute long task: Unable to logon user (.\psaadm): (1326) The user name or password is incorrect.<br> at LogonUser(.\psaadm)(CClientProfile::logon line 126)<br> at Plesk impersonation(PipeServer::ServerThread::runAs line 719)<br> at (zif_long_task_exec line 1356); File: C:\Program Files (x86)\Plesk\admin\plib\Task\Executor\Async.php, Line: 30
ERR [panel] Exception: PHP Warning: Unable to execute long task: Unable to logon user (.\psaadm): (1326) The user name or password is incorrect.
Cause
Wrong permissions for psaadm user.
Resolution
- Connect to the server via RDP
- Start Plesk Reconfigurator at Windows Start > All Programs > Plesk
- In Plesk Reconfigurator, click Repair Plesk installation.
- Select the options Plesk Server Accounts, Plesk File Security and Plesk Services, then click Check:
(https://pix.cobrasoft.org/images/2023/12/26/mceclip01.png)