Question:
Unable to create or edit user roles: ERROR 500 Zend_Form_Exception: Element name must be a string
Symptoms
- Unable to create or edit an existing user role from Subscriptions > example.com > Users > User Roles or logged as the customer under Users > User Roles with the error:
500 Zend_Form_Exception
Message: Element name must be a string
File: Form.php
Line: 1100- One or more applications was installed on the domain from the APS catalog at Domains > example.com > Install Application > More Apps.
Cause
Product issue:
- PPPM-14031 "Cannot view or edit subscription roles if APS application is installed on a domain"
Fixed in:
- Plesk Obsidian, 20 June 2023
Resolution
Please consider updating your server: