Question:
Unable to access domain hosting settings from Reseller login and dynamic view in Plesk for Windows
Symptoms
Unable to access into Domains > example.com > Hosting settings from the Reseller panel login with:
Type TypeErrorMessage Cannot read properties of null (reading 'length')
Stack trace
TypeError: Cannot read properties of null (reading 'length') at https://localhost:8443/cp/javascript/components/pages/HostingSettingsPage.js?4ab1950840e8903a0186:1:33509
at Array.filter ([anonymous]) at g (https://localhost:8443/cp/javascript/components/pages/HostingSettingsPage.js?4ab1950840e8903a0186:1:33454)
at _l (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:62823)
at ki (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:119678)
at xc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108830)
at vc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108758)
at bc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:108621)
at cc (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:105762)
at Vs (https://localhost:8443/ui-library/plesk-ui-library.min.js?1690201262:35:46664)
- The Reseller uses the Dynamic List list view
- There are no File System issues or Plesk Database inconsistency while checking from Tools & Settings > Diagnose & Repair.
- The Administrator user can access Domains > example.com > Hosting settings using the Dynamic List view without errors.
Cause
This is caused by Plesk bug #PPPM-14102, which will be fixed in future Plesk updates.
Resolution
Until the fix be released, as a workaround:
- Use the Active List view to access into Domains > example.com > Hosting settings as the Reseller.