Cobra Forum

Plesk Panel => Plesk Service/Interface => Topic started by: mahesh on Dec 20, 2023, 07:03 AM

Title: Unable to access into Extensions catalog in Plesk: Internal server error [Retry]
Post by: mahesh on Dec 20, 2023, 07:03 AM
Symptoms
Extensions is not available in Plesk with:

Internal server error Retry

The following message if found in /var/log/plesk/panel.log:

Could not resolve host: ext.plesk.com

Cause
Corrupted Plesk extension catalog cache.

Resolution
Connect to the server via SSH;

Remove cache files:

#rm -rf /usr/local/psa/var/cache/https*
Create Plesk database backup

Remove cache records from Plesk database:

#plesk db "delete from PersistentCache where events like '%catalog%'"
Restart Plesk service:

#service sw-engine restart